Question 1

How do I contact CC Floors Austin?

Accepted Answer

Call CC Floors Austin at 512-769-2292 or email dan@austinflooringco.com.

Question 2

What flooring and remodeling services does CC Floors Austin provide?

Accepted Answer

Core services include LVP, laminate, tile, shower and bathroom scopes, hardwood supply and installation, carpet, demolition, and subfloor preparation.

Question 3

What areas does CC Floors Austin serve?

Accepted Answer

CC Floors Austin serves Austin and projects across Central Texas, including Travis, Williamson, Hays, Bastrop, and Bell counties.

Question 4

What financing options are available?

Accepted Answer

Synchrony HOME promotional financing may be available for approved applicants and qualifying projects.

Question 5

What workmanship warranty does CC Floors Austin provide?

Accepted Answer

The standard workmanship warranty is two years from completion, subject to the signed agreement, scope, exclusions, and project documentation.

Question 6

What deposit is normally required?

Accepted Answer

The standard deposit is 25 percent, with the signed project agreement controlling the actual payment schedule.

Question 7

What subfloor preparation may be needed before flooring installation?

Accepted Answer

Preparation can include scraping, grinding, patching, leveling, repair, moisture testing, or mitigation, depending on the product and actual substrate.

Question 8

How long will a flooring or bathroom project take?

Accepted Answer

The schedule is project specific and depends on measurements, material lead time, access, demolition, preparation, affected trades, inspections when applicable, installation, and punch work.

Question 9

What information is needed for an accurate flooring estimate?

Accepted Answer

Provide the project address, rooms, measurements or square footage, material type, existing floor, known substrate condition, demolition needs, and who supplies the finish material.

Question 10

How much will a flooring project cost?

Accepted Answer

Project price depends on measured quantity, material, demolition, disposal, preparation, installation method, transitions, trim, access, and finishing.

Question 11

Can the client provide the flooring material?

Accepted Answer

Client-provided finish material can be scoped when the exact product, quantity, condition, installation instructions, lead time, and responsibility for shortages are confirmed.